Privacy Policy for Infiniconcept Voice Controlled Applications

Updated: 9 December 2019


1. Definition, Scope and Applicability

This Privacy Policy discloses the practices that govern the collection and use of potentially sensitive personal information and potentially personally identifiable information by software created by Infiniconcept (referred to as "Infiniconcept", "we", "our" or "us" in this policy) in the form of voice controlled applications such as Google Actions, Amazon Alexa Applications, Bixby Capsules and other similar software (collectively referred to as the “Applications” in this policy) executed on Google Assistant, Amazon Alexa, Samsung Bixby and/or other similar software and/or hardware execution platforms (collectively referred to as the “Execution Platforms” in this policy) and using Infiniconcept software services required for the Applications to work (collectively referred to as the “Infiniconcept Service Framework” in this policy.

The scope of this policy includes, but is not limited to, the following Applications:

2. Your Consent

By using the Applications, you are consenting to our processing of your information as set forth in this Privacy Policy. "Processing" means using information collected by the Applications and/or by the Execution Platform, and/or by the Infiniconcept Service Framework, including, but not limited to, collecting, storing, deleting, using and disclosing information.

Please read this policy carefully before activating and using any Application. If you do not agree with this Privacy Policy and/or do not consent to our processing of your information as set forth in it, you must not use the Application.

3. User Provided Information

The Applications may obtain the information you provide when you activate, download and/or register the Applications through a licensed Applications distribution mechanism related to the Execution Platform you use.

Additionally, the Applications only collect information you explicitly provide and consent to provide, which may include your location or other information you may be asked for. No personal or identifiable information is collected without your consent.

At the moment, Applications do not require you to register with Infiniconcept, link any other accounts with Infiniconcept, and do collect financial information such as credit card data. If this changes in future it will be reflected by a change in this Privacy Policy

4. Automatically Collected Information

In addition to user provided information, the Applications may collect certain information automatically as part of its operation within the context of the Execution Platforms and/or the Infiniconcept Service Framework. This information includes, but may not be limited to, your hardware device unique identifier, a unique user identifier, your prior usage of the Applications, data required by the intended functionality of the Applications (such as information about progress within the Application or digital content available in the Application), voice commands sent to the Applications, and information about the way you use the Applications. Only anonymized data is transmitted to and stored in the Application Execution Platforms and the Infiniconcept Service Framework.

The Applications do not automatically collect precise information about the location of your hardware devices. However the privacy policy and terms and conditions of the underlying Execution Platforms should be additionally referenced regarding exact information captured and handled by each execution platform.

5. Use of Information

Infiniconcept will use information collected only within the context of the Applications to allow execution of the Applications, allow the Applications to retain information between different executions of the Applications, allow the Applications to keep track of the digital content users own, and help Infiniconcept improve the Applications and our service.

In addition to that we may use some of the information provided to contact you regarding important notices, including but not limited to upgrade or bug fixing notifications, through the Applications. We will normally not contact you through other means than the Applications. Such notices and other information may also be distributed by means of the Execution Platforms, please refer to the privacy policy and terms and conditions of those Platforms.

6. Sharing and Disclosure of Information

We will share your information with third parties only in the ways that are described in this section of the privacy policy. We may disclose User Provided and Automatically Collected Information:

7. Managing Your Information and Data Retention Policy

You can opt out and stop all collection of information by the Applications by disabling the Applications on your account related to the Execution Platform on which you have them enabled. You may use the standard uninstallation or Application disabling procedure available as part of your device or your Execution Platform account.

User Provided information collected by the Applications can be typically checked and changed through the Applications or by means provided by the Exeution Platform. For viewing and changing information collected by the Execution Platforms please refer to the privacy policy and terms and conditions of those Platforms.

We will retain User Provided information for as long as you use the Application and for a reasonable time thereafter, after which it will be deleted. We will retain Automatically Collected information for up to 36 months after the last use of the Application, and thereafter may store it in aggregate. We also reserve the right to delete Automatically Collected information or User Provided Data earlier than that without prior notice issued to users. If you’d like us to delete User Provided data that you have provided via the Applications, please contact us at

Please note that some or all of the User Provided Data may be required in order for the Applications to function properly. Additionally, due to the anonymous nature of some of the data, we may not delete data which we cannot unambiguously associate with you. Deletion of such anonymous data is subject to the data retention policy outlined above.

8. Information and Data Security

We provide physical, electronic, and procedural safeguards to protect information we process and maintain. User Provided and Automatically Collected Information are stored securely and not accessible without our control and without our explicit consent (see Sharing and Disclosure of Information). Please be aware that, although we endeavour to provide reasonable security measures for information we process and maintain, no security system can prevent all potential security breaches.

9. Children

We do not use Applications to knowingly solicit data from or market to children under the age of 13. We recommend that if a child is using any of these Applications, this is only done with adult supervision. If a parent or guardian becomes aware that his or her child has provided us with sensitive of personally identifiable information without their consent, he or she should contact us at If requested, we will delete such information from our files within a reasonable time.

10.Changes to the Privacy Policy

This Privacy Policy may be updated from time to time for any reason. We will notify you of any changes to our Privacy Policy by posting the new version of the Privacy Policy here, listing it in the Change History section below, and may inform you via a notice on our website, and/or optionally via email if we do have your email address on file and your consent to do so.

You are advised to consult this Privacy Policy regularly for any changes, as continued use of Applications is deemed approval of all changes. You can check the history of this policy below.

11. Contact Details

If you have any questions regarding this Privacy Policy while using the Applications please check our website or contact us via email at

12. Change History